Reducing the Cost of Supermarket Returns

نویسندگان

  • David Holdaway
  • Tom Cherrett
چکیده

Perspective One of the consequences of customer product returns is that they can increase retail costs and with supermarkets increasing their online and in-store non-food market share, returns are becoming one of the most topical issues in the industry. This paper is relevant to the field of reverse logistics which is becoming a crucial channel within the retail supply chain, involving the integration of information, transportation, warehousing and product handling.

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تاریخ انتشار 2011